Table of Contents
SECTION I : Education
SECTION II : Employment Status
SECTION III : Salary and hours worked
SECTION IV : Job Functions and Tasks
SECTION V : Job Facts and employment information
COMMENTS
SECTION I : EDUCATION
Part 1 - LIBRARY EDUCATION
|
Educational Level
|
Response
|
Masters or Bachelors of Library Science
|
7
|
|
Library Diploma
|
31
|
|
Library Courses
|
5
|
|
Community Librarian
|
15
|
|
No Formal Education
|
16
|
|
Other
|
26
|
|
Total
|
100
|
NOTE: Out of 85 respondents, 15 indicated that their library educational background included more than one certificate, diploma, degree or other educational level.
Part 2 - NON-LIBRARY EDUCATION
|
Non-Library Education
|
Response
|
|
Graduate Degree
|
5
|
|
Undergraduate Degree
|
28
|
|
College Diploma
|
9
|
|
1 or More Years of University
|
10
|
|
1 or More Years of College
|
11
|
|
Other*
|
22
|
|
Total
|
85
|
*NOTE: Other includes technical certificates, diplomas, apprenticeships, etc. Out of the 85 respondents, 8 indicated their post-secondary education was in the library field only. The result of this sampling indicates that many of the respondents chose the library field as a second career. Others may have entered the library field during or after completing their education in another discipline or field.
SECTION II : EMPLOYMENT STATUS
Part 1 - CLASSIFICATION OF WORKPLACE
|
Library
|
Response
|
|
Special Library
|
13
|
|
School Library
|
4
|
|
University or College
|
15
|
|
Public Library
|
48
|
|
Government
|
3
|
|
Home-based
|
1
|
|
Total
|
84
|
NOTE: One respondent indicated he or she worked in an unrelated field
Part 2 - EMPLOYMENT STATUS
|
Employment Status
|
Response
|
|
Permanent full-time |
55
|
|
Temporary full-time
|
5
|
|
Permanent part-time
|
18
|
|
Temporary part-time
|
6
|
|
Contract or self employed
|
1
|
|
Employed in unrelated field
|
1
|
|
Unemployed
|
5
|
|
Total
|
91
|
NOTE: Item "g." does not reflect an accurate unemployment rate among library support staff, as surveys were primarily distributed via the workplace. *(The number of respondents for Section 11 : Part. 2 was taken from the 85 respondents.,However, 6 respondents indicated job status changes during the calendar year of 1996).
Part 3 - NUMBER OF YEARS OF EXPERIENCE
|
Years of Experience
|
Response
|
|
One year or less
|
4
|
|
Two to five years
|
20
|
|
Six to ten years
|
19
|
|
Eleven to fifteen years
|
18
|
|
Sixteen to twenty years
|
10
|
|
Twenty-one to twenty-five
|
11
|
|
Twenty-six plus
|
3
|
|
Total
|
85
|
INSERT IMAGE
Almost half of the respondents indicated 2 to 10 years experience
Part 4 - HOURLY WAGE BY EDUCATION LEVEL *this statistic does not factor in years of experience.
|
|
Average wage per hour
|
Mode or most frequent
|
Wage range
|
|
Library Technician Diploma
|
$16.70
|
$16.00 to 16.50
|
$10.00 to 27.17
|
|
Library Certificate
|
$15.63
|
$15.00 to 15.90
|
$15.00 to 15.90
|
|
Other: includes university, college or work experience
|
$15.59
|
$14.00 to 15.75
|
$7.00 to 25.00
|
SECTION III : SALARY AND HOURS WORKED
Hourly Wage and Salary
|
Wage Range
|
$7.00 to 27.17
|
|
Mean or average hourly wage
|
$16.26
|
|
Median or middle
|
$16.22
|
|
Mode or frequency
|
$16.00 to 16.99
|
Breakdown of Wages by Number of Respondents
|
Wage Range
|
Number
|
|
$7.00 to 7.99
|
1 |
|
$8.00 to 8.99
|
0 |
|
$10.00 to 10.99
|
4 |
|
$11.00 to 11.99
|
2 |
|
$12.00 to 13.99
|
5 |
|
$14.00 to 14.99
|
7 |
|
$15.00 to 15.99
|
11 |
|
$16.00 to 16.99
|
16 (Median) |
|
$17.00 to 17.99
|
7 |
|
$18.00 to 18.99
|
12 |
|
$19.00 to 19.99
|
0 |
|
$20.00 to 20.99
|
1 |
|
$21.00 to 21.99
|
3 |
|
$22.00 to 22.99
|
2 |
|
$23.00 to 23.99
|
0 |
|
$24.00 and over
|
3 |
NOTE: The first hourly wage above the middle of the median range of $16.00 to 16.99 was $17.17 and the first wage below the middle range was $15.87. A total of 76 people reported a wage. Out of that sample 29 reported a wage above the $16.00 meridian and 32 people reported a wage under the middle range. The largest group in the wage range was 16. These respondents reported wages in the range of $16.00 and $16.99.
SUMMARY: 76 respondents reported an hourly wage or salary and wage. 5 indicated they worked in a library setting but omitted to give a wage. 3 respondents indicated they were unemployed and one indicated work in an unrelated field. Annual Salary Range was $1,181.00 part-time to $47,000.00 full-time. The average yearly salary or the amount appearing most often was $31,222.52 to $31,700.63 per annum full-time. The figure was derived from 32 people who indicated an annual salary.
Hourly wage if worked part-time
*All Wages and Salaries are included in #1
If part-time how many hours worked - Weekly /Monthly
22 - Not indicated
Percentage of latest salary increase/decrease 1996
0 - 9% ; Average 1.3%
If not self employed and respondent's organization bills clients for time, what was hourly billing rate for 1996
N/A, NO HOURS
If self-employed average hourly billing rate
RATE = N/A
Overtime Hours Per Month
Paid Response : 4 Hours : 2-8 per month Percent : 5
Unpaid Response : 17 Hours : 5-30 Percent : 17
Total Respondents 85
Average Wage by Years of Experience
|
|
Wage
|
|
One year or less
|
$15.18
|
|
Two to five years
|
$15.41
|
|
Six to ten years
|
$15.90
|
|
Eleven to fifteen years
|
$15.95
|
|
Sixteen to twenty years
|
$16.89
|
|
Twenty-one to twenty-five years
|
$17.70
|
|
Twenty-six or more years
|
$24.19
|
NOTE: The average wage of item "a" may not necessarily reflect the overall entry level wage average since the sampling was taken from three respondents in that category. It should also be noted that the averages were not broken down by educational levels, but years of experience.
SECTION IV : JOB FUNCTION AND TASKS
Job Classification or Title
|
Library Assistant
|
30
|
|
Library Technician
|
18
|
|
Librarian
|
15
|
|
Total out of 85 respondents
|
63
|
Other Job Titles: ILLs. Assistant, Assistant Librarian, Circulation/Serials Assistant, Information Specialist, Information Assistant, Information Systems Analyst, Information Records Specialist, Information Technician, Reference/Orientation Assistant.
Technical Duties Performed
|
Technical Duty
|
Number
|
Total #
|
Response by %
|
|
Collection development
|
37
|
84
|
44%
|
|
Acquisitions
|
32
|
84
|
38%
|
|
Accounts payable/receivable
|
32
|
84
|
38%
|
|
Cataloguing/classification
|
42
|
84
|
50%
|
|
Processing
|
51
|
84
|
61%
|
|
Serials management
|
36
|
84
|
43%
|
|
Database maintenance
|
41
|
84
|
49%
|
|
Filing, shelving, shelf-reading
|
39
|
84
|
46%
|
|
All of the above
|
29
|
84
|
34%
|
|
*Other
|
26
|
84
|
31%
|
Number of tasks performed by 84 people
|
365
|
*Other including: indexing, statistics, systems support, clerical support, displays, gardening, building, maintenance, staff training, a/v maintenance, grant applications, web publishing, computer programming, records management.
Public Service Duties Performed
|
Reference/research
|
41
|
|
Circulation
|
40
|
|
Inter-library loans / document delivery
|
29
|
|
Online searching
|
31
|
|
All of the above
|
30
|
|
None
|
6
|
|
*Other
|
15
|
*Other includes: teaching, photocopying, telephone service, retrieval, public relations, children's services, bibliography creation, outreach, tours, readers' advisory, copyright, current awareness.
Which most closely matches role regardless of job title
|
Manager
|
15
|
|
Librarian
|
14
|
|
Library technician
|
23
|
|
Library assistant
|
36
|
|
Sub-total:
|
78
|
|
Other:
|
|
|
Librarian/Administrator
|
1
|
|
Manager/Librarian/Director
|
1
|
|
Systems Support Technician
|
1
|
|
Library Tech/Records Archivist
|
1
|
Library & Library Assistant (two jobs)
|
1
|
|
None
|
2
|
|
Sub-total:
|
7
|
|
Total
|
85
|
Level of responsibility for library budget
|
Set and control your own budget
|
5
|
|
Control and oversee an allocated budget
|
15
|
|
Record/maintain budget data
|
20
|
|
None
|
43
|
|
Not relevant
|
2
|
|
Total
|
85
|
Set controls or oversee library budget
|
$9,999 or less
|
2
|
|
$10,000 - 24,999
|
5
|
|
$25,000 - 49,000
|
7
|
|
$50,000 - 74,000
|
5
|
|
$75,000 - 99,999
|
1
|
|
$100,000 or more
|
6
|
|
None
|
59
|
|
Total
|
85
|
No. of staff in library organization
Ranged from 1 person in a special library to 800 in a public library.
Approximate gender ratio of library staff
Ratio (F:M:) range from 1-1 to 9-1 Average F: 4 ; M: 1
If supervised staff, state number
Out of 85 respondents 30 indicated they supervised staff. The range was 1-20 and the average was 4. Supervised were students, staff, temps, etc.
SECTION V : JOB FACTS AND EMPLOYMENT INFORMATION
Skills and Qualifications Required by Employer
|
Library technician diploma
|
29
|
|
Undergraduate degree
|
2
|
|
High school
|
13
|
|
Experience
|
36
|
|
Typing speed
|
10
|
|
Communication skills
|
14
|
|
Working with public
|
9
|
|
Computer skills
|
15
|
|
Work independently
|
7
|
INSERT IMAGE HERE
*Note: Out of 85 respondents 76 commented on skills and qualifications required. Nine respondents did not comment. Out of the nine one worked in an unrelated field, two worked 2-5 years permanent full-time, one worked on contract and six were permanently employed for 6 years or more.
Type of testing used in the interview process
|
Written test
|
12
|
|
Typing test
|
49
|
|
Filing test
|
4
|
|
Total
|
25
|
*NOTE: Out of the 85 respondents only 25 indicated testing requirements.
Continuing education provided and paid by employer
|
All
|
8
|
|
Some
|
61
|
|
None
|
9
|
|
Total
|
78
|
*NOTE: Out of 85 respondents 78 commented on education provided by employer. They indicated the importance placed by support staff on ongoing education and skills improvement.
Is organization union or non-union?
|
Union
|
42
|
|
Non-union
|
37
|
|
Other
|
6
|
|
Total
|
85
|
COMMENTS
The survey committee has endeavored to give as accurate and comprehensive statistics as possible. The response to some of the questions was quite limited in areas such as unemployment statistics and people who worked in the library field for one year or less. However, overall the survey results provide a good overview of the role library support staff maintain in British Columbia libraries today. Out of 185 surveys sent 85 people responded to our questionnaire. This is an approximate 46% response rate. The committee would like to thank (AALT) Alberta Association of Library Technicians and the Vancouver Special Librarians for providing us with information during the research and development of this survey.
CREDITS
Research and Development:
Ollie Kachmar, QLT PhotoTherapeutics, Inc. Brenda Wong, Prevention Source, B.C.
Initial Compiling of Results: Karen Godbout, Open Learning Institute of B.C.
Final Compiling of Results, Statistical Tabulation, Format and Design of Final Draft: Ollie Kachmar, QLT PhotoTherapeutics, Inc.
Edited By:
Christine E. Stojakovic, Simon Fraser University
|